About Fast-Pak Trading, Inc.
Fast-Pak Trading has been a family founded and run business for over 15 years. By utilizing friends and family in other countries from around the world, we have been able to bring you the finest international products on the market.
Doors opened in the early 1990s as a machine parts import company, importing some of the finest equipment from Europe. As walls crumbled and political and national alliances shuffled, the demand for European machinery declined just as China and India began to enter the market.
Consequentially, Fast-Pak soon re-organized itself into food imports as the demand for those products increased exponentially.
What started out with a small, 5000 sq./ft. warehouse then now occupies over 75000 sq./ft. plus extensive office space.
What started out with simply importing products has grown into our own, brand new and HAACP certified large vegetable facility in Macedonia, where we produce the Va-Va label vegetable products.
We hope you enjoy, and continue to enjoy, all that Fast-Pak Trading has to offer.
Frequently Asked Questions:
Where can I buy your products?
There are many ways to purchase our products:
1. Order from us 24 hours a day, 7 days a week here, on www.fastpakstore.com.
2. Locally, we sell to Whole Foods in the NY/NJ area, Corrado's in Wayne and Clifton, National Wholesale Liquidators, and many other stores. Please call us to locate a store near you.
3. We sell, through our distributors, to fine retailers throughout the US.
Let us know if there is a great store in your area where you would like to see our products!
I am wary of imported food, how long do your products last?
We like to say that as soon as you open a jar, you're going to finish it. However, if by some miracle you don't eat it all, an open jar will last two weeks opened in the refrigerator. Unopened, our products last up to three years while kept in a stable environment...which basically means store them in a cupboard or pantry, not outside.
What does "please contact us for availability" have to do with?
Many of our products, due to weight, quantity, or fragility, cannot be sold online. Also, we might be sold out of the product.
We encourage you to contact us and arrangements can be made for some items....for example, if you are near to us in Secaucus, you can pick up items from our warehouse.
What do terms like "100% natural" and "home made" really mean?
All our vegetable products are produced in our factory in Macedonia from vegetables gathered from specific farms all over the Adriatic region. Our factory utilizies employees who strip and core all vegetables by hand. All "roasted" vegetables are double roasted (not boiled, as our competitors)...roasted once to remove the skin and then again with spices for production. The only other ingrediants besides vegetables in our products are black pepper, salt, sunflower oil, and, if applicable, some vinegar or citric acid to preserve the color and crispness of the vegetables.
Are your products kosher?
Our New Zealand honey is Kosher Kashrut certified. Our other products, specifically Va-Va pickled products, are working towards that goal.
8AM - 5PM (EST) Contact Information:
375 County Ave.
Secaucus NJ 07094
Ph: (201) 293-4757
Fx: (201) 293-4759
mike (at) fastpakstore (dot) com
kiro (at) fastpakstore (dot) com
24 HOUR Contact Information:
mike (at) fastpakstore (dot) com
kiro (at) fastpakstore (dot) com
Shipping Information:
Fast-Pak Trading, Inc. is an active "green" company, meaning we recycle as much as possible; as far as shipping is concerned this means we reuse boxes, peanuts, bubble wrap, and other packaging materials as much as possible. We encourage our customers to do the same.
Please be aware that we are warehoused in New Jersey, USA, and, although they are selectable, some shipping options are not applicable. If this happens, your shipping charge will be calculated at zero and we will contact you with the correct charge. For instance, UPS Three Day is not available from NJ to Hawaii.
Orders that weigh in excess of thirty pounds will be have to be packaged in separate boxes, depending on fragility. Added fees are as follows:
30 - 59 pounds: $15.00 is added to shipping.
60 - 89 pounds: $30.00 is added to shipping.
90 + : $45.00 is added to shipping.
This will be calculated automatically by the UPS system.
Depending on stock, orders are usually filled 1 to 2 days upon receipt of order. If there is a problem with your order, we will contact you.
All shipments are UPS, and, thus, we are unable to ship to military bases at this time. This will be changing soon.
Refund, Returns and Cancellation Policies:
If you have a problem with our product, please call or email us and let us know immediately upon receipt.
Fast-Pak Privacy Policy:
Effective 08/01/2002
Our Commitment To Privacy:
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect:
This notice applies to all information collected or submitted on the Fast-Pak website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Name
Address
Email address
Phone number
Credit/Debit Card Information
(etc.)
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
Name
Address
Phone Number
(etc.)
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment To Children's Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information:
You can access all your personally identifiable information that we collect online and maintain by contacting our business offices by phone. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
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